A 1–hour Inquiry Resolution Guarantee
Each ticket you send to the customer assist Dept will be replied to in up to one hour. All normal inquiries are going to be resolved asap. However, if the assistance inquiry you have submitted needs some help from a trained administrator, we are going to forward the ticket to him and will inform you about the postponement.
Top–class Tech Support Service
We’ll be on line for you 7 days a week to provide useful information and technical support as well as to aid you with any difficulty that you could possibly have when working with your virtual server. We will help you with all installed in advance packages, including your OS, server admin panel (in accordance with the VPS type) and the Website Control Panel designed 100% by our developers.
A Descriptive Help Zone
In the Website Control Panel that is offered free of charge with your virtual server, you’ll find a practical Help zone, that features all that you should be aware of when taking care of your web pages and programs. We have incorporated a wide array of how to reports and video tutorials that display the essential site supervision duties in an understandable fashion.